Experience Community Banking
Find a Branch or ATM:
For hours of business, our telephone and fax numbers, mailing addresses, ATM information and location maps, click here.
Report a lost or stolen Credit Union Mastercard or YNCU Debit Card
- During business hours contact your branch
- After hours, call 1-800-LOST-111 (1-800-567-8111)
- Out-of-country call collect (306) 566-1276
Contact Us By E-mail:
To send an email to a branch or our corporate office, please use the form below.
Complaint Resolution
We are dedicated to the highest levels of member service and satisfaction. Like all credit unions, we are subject to regulation by the Credit Union and Caisses Populaires Act and must adhere to accepted practice. If you have a concern about a matter regarding your dealings with Your Neighbourhood Credit Union, and it cannot be settled with your branch, you can contact the Complaint Resolution Officer using the form below. If the Complaint Resolution Officer is unable to provide a response that is satisfactory to you, the Officer will provide direction on the next steps available to you.
Privacy Officer
We have designated a Privacy Officer who is accountable for our compliance with the principles of our Privacy Code. If you have a concern please use the form below to contact the Privacy Officer.
Talk to Kerry!
Thoughts or comments? Send an email to Kerry Hadad, CEO!
Important! Email is NOT a secure method of communication; for your protection do not include confidential or personal information, such as account numbers or card numbers, in your message.
Please allow 1-2 business days for an email response. Should your matter be more urgent, or if you need to provide personal information for us to assist you, please contact us by telephone.