Print E-mail
Font Size Larger Font Smaller Font

 

Protect your computer


Technology has created a new kind of criminal activity.  Phishing is the practice of sending emails using well-known company names, asking people to verify personal and account information, and provide passwords, by clicking on the link in the email. If you follow the link, you see what appears to be a genuine website, but it is, in fact, a replica for the sole purpose of collecting personal data. The email asks that you respond immediately because there has been unusual activity in your account, or because they are updating their security measures; they say if you do not respond, your account will be closed or access to service will be terminated.


These emails look genuine: they often include logos; the URL (web address) in the links and the sender's email address includes the real company's name, such as www.microsoftcustomersecurity.com, or securityofficer@mastercard.com).


Your Neighbourhood Credit Union will NEVER send an email asking you to verify personal or account information by email. If we need to contact you about anything, someone will call you or send a letter.


Tips on how to spot and avoid phishing scams

  • Protect your computer with anti-virus software, spyware filters, email filters and firewall programs.
  • Contact the financial institution immediately and report your suspicions.
  • Do not reply to any email that requests your personal information.
  • Look for misspelled words.
  • Always report phishing or 'spoofed' emails.


If you receive suspicious email that appears to be from YNCU, please forward it to info@yncu.com, and we will investigate.  DO NOT respond to the sender, and DO NOT provide your personal information.