Latest News

A message from your Board of Directors

YNCU and our Board of Directors are thrilled to announce the appointment of Gord Harrison as YNCU’s new CEO. Gord assumed his new responsibility on December 9, 2020. Over the past 36 years, Gord has served YNCU in a variety of roles. Most recently, Gord was the Chief Financial Officer overseeing Finance, Corporate Support Services, Facilities and information Technology.

Board Chairman, John Haines shares: “Gord has all the traits and skills that your Board has set as a standard for our organization. In the many years I have worked with him, Gord has shown that his life is built on strong, solid values such as integrity, compassion, honesty, and purposeful work.”

We are excited for the possibilities that this new leadership will bring and look forward to another prosperous year in 2021.

COVID-19 (Coronavirus)

The health and safety of our staff and members is our main priority. We recognize the growing concern regarding COVID-19 (Coronavirus). Click here for regular updates which will be posted as they become available.

She Is Your Neighbour Holiday Campaign raises over $16,000 Expand/Collapse

Click here to learn more.

Neighbourhood Branch Hours Expand/Collapse

In an effort to serve our members better, we have adjusted our hours of operation at some of our locations. The branches that were affected by this change are our Windsor branch, Guelph branch, and our Fairview Park Mall branch in Kitchener. Click on your individual branch to see the new hours of operation.

Member Card Decline Update - Friday, January 10th, 2020 Expand/Collapse

There is an ongoing issue that has been identified with a specific merchant terminal provider who has not updated their point-of-sale terminals. This affects our credit union as well as other financial institutions that have issued new debit cards that support the new CHIP with Interac-mandated changes. If you have been issued one of our new black Member Cards your chip card will be declined at selected merchants that use these terminals. The issue has been identified by the provider and they are currently working to update their terminals. Your debit card will continue to work as expected at ATMs and merchants who do not use this point-of-sale provider. If you run into issues using your new debit card, here are some solutions in the meantime.

Use your credit union Mastercard, they are not impacted by this issue
Withdraw cash from an ATM
Interac Flash (tap) is not impacted by this. Use Flash where available, and ask the merchant to split the transaction if possible to remain under the tap limit.

We will provide an update once the provider has rectified this issue. We apologize for any inconvenience this has caused and sincerely thank you for your patience.

Welcome To Our New Website: Expand/Collapse

We're excited to unveil our new website to match our new brand! We've streamlined our navigation and products so you can find everything you need even easier. If you are experiencing any problems, we'd love to hear your feedback.