Part-time Member Services Representatives

What do we expect?

Provide prompt, courteous member service not only by processing member’s financial transactions, but also by cross selling (or referring), at every opportunity, our full range of products and services, thus ensuring that our members expectations are consistently met or exceeded.

What would you do?

  • Process members’ transactional requests (deposits, withdrawals, transfers, etc.)
  • Answer the telephone in the branch to provide member service
  • Balance the ATM when requested
  • Promptly respond to member inquires/problems in a courteous and efficient manner
  • Uncover members’ needs, and assist members to utilize the products or services which best meet those needs
  • Proper completion and submission of tracking sheets
  • Sales calls to members
  • Referrals

What do you need to have?

  • Have the flexibility to work a varying schedule, which could change, including evenings and weekends
  • Willingness to work at any branch of YNCU when requested
  • Be willing to accept increased responsibilities
  • Be a team player
  • Have the ability to communicate effectively with staff and members alike and a desire to not just do a job, but to do it well
  • Professional demeanor and professional dress
  • Be comfortable using the Internet and e-mail programs, including the use of YNCU’s On-line Banking

Where would I work?

Positions may be available in any of our locations.

This is the job for me! How do I apply?

If you would like to be part of our success and contribute to a culture of service excellence, we want to meet you! Please send your resume in confidence by email to careers[at]yncu[dot]com or fax 519-896-2471

Job reference number to quote:

14-03

 


 

We thank all applicants, however only those who qualify will be contacted for an interview.  (No telephone inquiries, please.)
 

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