Our scheduled maintenance is in progress

Online and mobile banking will be unavailable from November 6–9

We're bringing our banking systems together. As the final steps of a merger, our Comtech Fire Credit Union members will transition to YNCU’s banking system over the November 6–8 weekend. To make this change, YNCU online and mobile banking will be temporarily unavailable from 8:00 p.m. on November 6 until November 9. 

Once online banking is back up on November 9, you'll be able to sign in to your new banking experience. Read the steps here.

Important dates

Please plan ahead for temporary changes to online, mobile and e-Transfer services.

  • November 3

     

    Sending e-Transfers becomes temporarily unavailable. 

  • November 4

     

    Receiving or depositing e-Transfers, fulfilling Requests for Money, and registering for Autodeposit become temporarily unavailable. 

     

  • November 5

     

    Remaining pending e-Transfers will be cancelled without notification. Funds will be returned to your account. 

  • November 6

     

    Complete time-sensitive online or mobile banking by 7:00 p.m. Online and mobile banking become temporarily unavailable at 8:00 p.m. 

  • November 9

     

    Online and mobile banking, including Interac e-Transfer®, become available through YNCU. You can set up your new login. 

Woman-in-striped-sweater-looking-at-phone

Your first login beginning November 9

Have your member number and sign-in instructions handy. You’ll create a new username and password in a few simple steps. 

  • Open online banking

    Visit yncu.com > Log in > Online Banking and select “Create your username.”

  • Enter your member number and one-time PAC

    Use the member number or signer login ID in your instructions. Enter your one-time PAC in the Password field. Your old CFCU password won’t carry over.

  • Enter your verification code

    We’ll send a code to the email address or mobile phone number on your profile. Enter it to continue.

  • Create your new login details

    Follow the prompts to choose your new username and password for future access.

yncu-ottawa-branch

Business members and signers

Business members: Use your current CFCU business member number.

Business signers: Keep your organization member number and update the signer ending: 001 becomes P1, 002 becomes P2, 003 becomes P3. Enter the full login ID with no spaces. Refer to your signer guide for your PAC instructions.

You can access business banking from either the Personal or Business section of yncu.com.

Setting up a business delegate

Once you’re logged in, you can add a delegate to help with your business banking. Follow the steps below to get them set up. If you need a hand, contact your Portfolio Manager or call 1-866-942-2328.
Read the full step-by-step guide here.

  • Add your delegate

    Go to Services > Manage Delegates > Add New Delegate. Have their email and mobile number ready, then choose their access level. 

  • Create their temporary password

    After adding the delegate, select their name in Manage Delegates, then Change Password. Create a temporary password and provide it to them.

  • Help them get started

    Their temporary password expires after 24 hours. They’ll use their case-sensitive username to sign in, then create their own password.

yncu-on-laptop-and-mobile

Need a hand? We're here.

 

Before November 9
Visit your branch or call 1-800-209-7444 and press 1.

Beginning November 9
Call 1-866-942-2328.

Need help?

Commonly asked questions