Beyond a paycheque and job title, feel supported
We believe great work starts with feeling supported. That means fair pay, meaningful benefits, great people and the freedom to grow, learn and try new things. A place where you’re trusted to make an impact, encouraged to be yourself and given room to build a career that makes you proud and creates impact.
Something feel a little off? Good catch.
Commonly asked questions
Once an Interac e-Transfer has been deposited by the recipient, the funds cannot be reversed. To protect your money, we always recommend setting up a unique, hard-to-guess security question if the recipient doesn't have Autodeposit enabled. Never make the answer obvious or something that can be looked up online (like "What color is my house?"). If you realize you sent funds to a fraudulent account, contact our Service Excellence team immediately at 1-866-635-6917 so we can flag the transaction.
Do not share that code with anyone, and do not enter it anywhere. A one-time verification code means someone has entered your username and is trying to access your online banking. Because our multi-factor security blocked them, your account is safe—but it means your password may be known. Log into your YNCU app immediately to change your password, or call us at 1-866-635-6917 to pause your digital access.
No, this is a scam. Fraudsters can "spoof" or mimic YNCU caller ID to make it look like we're calling. YNCU will never ask you to provide your debit card PIN, online banking password, or personal details over the phone to reverse a charge. If a caller asks for this information, hang up immediately. Turn your card over and call the verified number printed directly on the back to reach our actual team.
We want you to breathe easy—you can handle this instantly. If it’s outside of our standard business hours, call our dedicated after-hours support line at 1-888-277-1043 to freeze your card immediately. You can also head to any Exchange Network ATM right away to change your PIN, which safely prevents any unauthorized transactions from being processed while you get a replacement.
Yes, you are protected. In the unlikely event that you experience a financial loss from an unauthorized transaction through YNCU Mobile or Online Banking, you will receive a full reimbursement of those losses. Your only responsibility is to protect your password at all times, keep your mobile device secure, and notify us immediately if you suspect your account coordinates have been compromised.
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1 The YNCU New Client Payroll Offer (the “Offer”) is available to new Clients who(se): (a) Client Number was created between May 1, 2024 and October 31, 2026; (b) open a YNCU Chequing Account as the Primary Account Holder within 60 days of the date their Client Number was created; and (c) set up payroll direct deposits within 60 days of the date their Chequing Account was opened. A cash Bonus of $250 will be paid to the new Client’s YNCU Chequing Account if the Client switches their eligible automated and recurring payroll direct deposits to their new YNCU Chequing Account, provided that: (i) they deposit the full amount of their payroll direct deposits; (ii) payroll direct deposits total a minimum of $200 on a monthly basis; (iii) the first eligible payroll direct deposit is received in their Account within 60 days of successfully opening the Chequing Account; and (iv) their subsequent eligible payroll direct deposits continue for at least 2 consecutive months. The Bonus will be paid to the Client’s YNCU Chequing Account in the subsequent month following the satisfaction of the Offer conditions. Offer can’t be combined with any other Chequing cash bonus Offers and is limited to one (1) Bonus per Client. By accepting any Offer, you agree to the terms and conditions of this Offer. Full Offer Terms and Conditions, including definitions of any capitalized terms, are available here. Offer may be changed, extended or cancelled without notice.
† Savings Account, Chequing Account, and GIC interest rates expressed on this website are annual interest rates and are current as of today's date. Interest rates are subject to change without notice. Interest is calculated daily and paid monthly on our Savings and Chequing Accounts. GIC terms of one year or longer have interest calculated on the basis of 365/366 days and compounded and/or paid annually. GIC terms of less than one year have interest calculated on the basis of 365/366 and paid at maturity.
6 YNCU will waive the ABM Withdrawal Fee and Global ATM Alliance members will waive any surcharge fees for withdrawal transactions performed at a Scotiabank or Global ATM Alliance machine with your YNCU Client Card. Some exclusions apply; see our Fee Schedule for details. The current Fee Schedule can be found at yncu.ca/feeschedule.
*Trademark of Visa International Service Association and used under license
‡Pay no fees for everyday Chequing transactions. For non-standard transactions, a fee may apply.
7Full terms and conditions are outlined in the Account Terms and Client Card Cardholder Agreement available to you on our website at yncu.ca.
Interac and Interac e-Transfer are registered trademarks of Interac Corp, used under licence.
Cheque-In® is a registered trademark of YNCU Bank.
® ApplePay is a registered trademark of Apple Inc., registered in the U.S. and other countries.
™ Google Pay is a trademark of Google LLC.
® Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
3 Some conditions may apply. Service is subject to availability and successful digital verification.
4 As of Mar 10, 2026 there were 49.9K reviews with an average rating of 4.5 from the Google Play Store and 77K reviews with an average rating of 4.7 from the App Store.
® App Store is a registered trademark of Apple Inc., registered in the U.S. and other countries.
™ Google Play is a trademark of Google LLC.