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Member Updates

There’s always something going on in the neighbourhood.

Here you can stay on top of everything YNCU including alerts, news and upcoming events. Check back for regular updates.


Interac® Online is Now Available for YNCU Members

January 27, 2023

YNCU members can now use their Member Card to shop online! Interac® Online is a secure and convenient  way to pay online at some of your favourite retailers. At checkout, simply select Interac® Online as your method of payment and sign into our secure online banking! It’s the ideal option if you:

  • Don’t have a credit card
  • Don’t want to use a credit card
  • Are concerned about online security and fraud
  • Want more control over your credit
Click here to learn more about Interac® Online and the benefits of this secure and easy-to-use feature!

Welcome to the NEW!


YNCU is excited about the release of our brand new digital banking experience. Complete with a new, modern website, updated online banking platform and fully upgraded YNCU Mobile app, members will see a faster, more reliable banking experience. If you're looking for more information on the updates we've made and answers to our frequently asked questions, visit our Digital Upgrade page.

We invite you to look around and provide us with feedback on what you like, what isn't working for you, or any issues you're experiencing by clicking here.


What's New with Uptown Waterloo?

Our Uptown Waterloo Redevelopment Project is underway! Stay up to date on important information surrounding this exciting venture.

As we are constantly seeking new ways to better support our Members while also supporting community growth, the rebuild of our Uptown Waterloo branch will equip the new facility with innovative technology and accessible features that meet the current needs of our Members. YNCU will continue to offer exceptional customer service that our Members know and love while we are in our temporary location and in the new space upon completion of the project.

Important Dates

Wednesday, August 25, 2021 – Prior to the branch move, the ATM located at our Uptown Waterloo location will be taken offline and will be unavailable to self-serve transactions. We are pleased to offer Members surcharge-free ATM services through the vast Exchange Network of ATMs. Nearby locations include:

  • HSBC Bank – 136 King Street South, Waterloo (next door to the Marbles Branch) 

  • Kindred Credit Union – 53 Bridgeport Road East, Waterloo 

  • YNCU – 655 Erb Street West, Waterloo 

  • Manulife Bank – 25 Water Street, Kitchener 

Friday, August 27, 2021 – The Uptown Waterloo branch will be closing early at 1:00pm in order to facilitate the move to our temporary location inside Marbles. All branch services, including access to the ATM, will be unavailable.

Monday, August 30, 2021 – In-branch services will commence at 11:00am at our temporary branch site inside Marbles. 

Throughout our time at Marbles, YNCU will continue the construction of our state-of-the-art facility, which will include the Uptown Waterloo flagship branch, YNCU Small Business and Commercial services and residential units, as well as surface parking and car charging stations.  

If you have any questions, we invite you to visit the branch and speak with our branch team or call our Service Excellence Center at 1-888-413-YNCU (9628).