Accessibility Statement (AODA)
Accessible Member Services Policy (AODA)
The mission of YNCU is to provide financial comfort to our Members by minimizing anxiety generated from significant changes and choices in the financial services market.
In fulfilling our mission, YNCU strives at all times to provide its products and services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our products and services and allowing them to benefit from the same services, in the same place and in a similar way as other Members.
Click here to read our most up-to-date AODA Accessibility Policy.
Application of the Accessible Member Service Policy
The Accessible Member Service Policy applies to all Employees of the Credit Union. In this policy, the term “Employee” includes all staff, contract service providers and directors of the Credit Union.
Click here to read our most up-to-date Member Service Policy.
Providing Products and Services to People with Disabilities
YNCU is committed to excellence in serving all Members including people with disabilities and we will carry out our functions and responsibilities in the following areas: