About Us

Who are we?

We’re a straight-talking financial partner who understands the real trials and financial realities of our members' lives today. We’re the kind of partner who would rather use our profits to fuel local growth than let them leave the communities we belong to. We’re the kind of ally that kicks ‘cookie cutter’ solutions to the curb to lay out personalized solutions that actually meet your needs. We’re all about being a good neighbour.

Our Story?

Today’s YNCU is the result of many mergers over the years with credit unions whose histories stretch back to the 1940s.

In Waterloo Region, the St. Louis Parish Credit Union began in a church hall in 1947. The purpose of the organization was to “promote thrift among its members and provide loans for provident and productive purposes.” After the first year, the credit union had 440 members and $41,881 in shares. Historical documents show consistent growth, resulting in the need to purchase a business phone, a 13-column adding machine, and a typewriter in 1954.

By 1957, the first of several changes happened, allowing more people to bank the credit union way, and launching a history of partnerships. Thirty small credit unions, from factories to the hospital to civic employees, joined over the years until 2004 when Waterloo Regional and Brantford Community came together as Grand River Credit Union. Similarly in Brantford and Paris, credit unions that began on factory floors, like Massey-Harris, Spalding and Levi Strauss, grew to welcome the surrounding community. 

A merger with Your Neighbourhood Credit Union in Windsor and LaSalle in 2007, a former teachers’ credit union, introduced a new name to the organization. Mitchell & District Credit Union joined in 2008, bringing a significant agricultural community to the fold. A fixture of the community in Woodstock, Standard Tube Employees’ Credit Union, joined in 2009 followed by Fiberglas Employees (Guelph) in 2010.

Boomerang Credit Union, formerly London Civic Employees, joined in 2013, and CN Employees London followed shortly thereafter in 2014. Most recently, YNCU expanded our geographic footprint by extending the neighbourhood to northern Ontario with the merger in 2016 with Community First Credit Union, based in Sault Ste. Marie and Timmins.

Our Guiding Principles

Member Focus Expand/Collapse

We build healthy, strong, and lasting relationships with our members.

Financial Soundness Expand/Collapse

We find a balance between members’ needs and corporate financial accountability.

Community Ties Expand/Collapse

We care for and support the people and community we serve.

Human Resource Development Expand/Collapse

We invest in the development and advancement of our most important asset - our employees.

Respect, Integrity, and Trust Expand/Collapse

Our members elect the leaders responsible for overseeing our operations.

Choice of Access Expand/Collapse

We understand that members have different needs and expectations for service delivery.

Our Values:

Authentic Relationships Expand/Collapse

Forging relationships with our members and others that are authentic, built on trust and mutual respect, and create positive, lasting memories.

Member First Solutions Expand/Collapse

The member experience is our first priority, and in passionately acting on this belief by providing outstanding service and result

Our Staff Expand/Collapse

The important contributions our staff make each day in serving our members, and in achieving our vision and mission.

Financial Stability Expand/Collapse

Being fiscally responsible in meeting the needs and expectations of our members, and in sustaining the financial health of the credit union.

Welcomeness and Inclusivity Expand/Collapse

Being welcoming to our members and serving our communities.

Community Involvement Expand/Collapse

Ensuring our policies and actions reflect the values of our members and make life better each day by doing the right thing for the communities served.

Accountability and Transparency Expand/Collapse

Being accountable for all the decisions we make, the resources we use, the relationships we engage in and acting with integrity and transparency in all that we do.

Our Mission

Your experienced and trusted financial partner, creating value for you through innovative and convenient solutions, smart advice, and community connections.

Our Vision

Dynamic connections for your financial success.